Alpha Trip Centre (“Alpha Trip Centre(,” “we,” “us,” or “our”), owner and operator of
(Alpha Trip Centre Ltd.) and its related companies, values your trust and wants you to be
familiar with how we collect, use, and disclose information. This Privacy Policy describes our
practices in connection with information that we collect when you visit any of our websites
(including, but not limited to, (collectively, the “Websites”), access or use any of the
software applications made available by us for use on mobile devices (the “Apps”), or purchase
or use our services provided through our various channels, including, but not limited to, our
Websites, Apps, and contact centers (the “Services”).
By visiting any of our Websites, accessing and/or using any of our Apps, or purchasing or using
our Services, you are agreeing to the terms and conditions of this Privacy Policy and the
accompanying Terms and Conditions.
Personal Information We May Collect “Personal Information” is information that identifies you as
an individual or relates to an identifiable person, including, for example:
● Name
● Postal address(es)
● Telephone number
● Email address
● Credit and debit card number and related information
● Social media account ID
● Passport number
● Number assigned by a transportation agency, such as a Transportation Security
Administration known traveler number
● Any other information you provide when you communicate or book travel with us (e.g.,
your dietary and other preferences or needs), as well as information about your bookings
(e.g., points of departure and destinations)
If you submit any Personal Information relating to other people to us or to our service providers
in connection with the Services, you represent that you have the authority to do so and to permit
us to use the information in accordance with this Privacy Policy.How We May Collect Personal
Information We and our third party service providers may collect Personal Information in a
variety of ways, including:
● Through the Services: We may collect Personal Information through the Services, such as
when you make a booking or register for a promotion.
● Offline: We may collect Personal Information from you offline, such as when you contact
customer service.
● From Other Sources: We may receive your Personal Information from other sources,
such as public databases, joint marketing partners, social media platforms (including from
people with whom you are friends or otherwise connected), and other third parties, to the extent
permitted by applicable law.
How We May Use Personal Information
We may use Personal Information:
● To complete and fulfill your booking or purchase, including to process your payment,
communicate with you regarding your booking or purchase, and provide you with related
customer service. We use passport information for the purpose of travel bookings.
● To respond to your inquiries and fulfill your requests, such as to send you newsletters.
● To send administrative information to you, such as information regarding the Services and
changes to our terms, conditions, and policies.
● To send you marketing communications that we believe may be of interest to you, to the
extent permitted by law.
● To personalize your experience on the Services by presenting products and offers tailored to

● To allow you to participate in sweepstakes, contests, and similar promotions and to
administer these activities. Some of these activities have additional rules, which may
contain additional information about how we use and disclose your Personal Information. We
suggest that you read any such rules carefully, as you will be bound by them if you choose to
● To facilitate social sharing functionality.
● To allow you to send messages to another person through the Services. By using this
functionality, you are telling us that you are entitled to provide us with your friend’s name
and email address.
● For our business purposes, such as data analysis, audits, fraud monitoring and
prevention, developing new products, enhancing, improving, or modifying our Services,
identifying usage trends, determining the effectiveness of our promotional campaigns, and
operating and expanding our business activities.
● As we believe to be necessary or appropriate: (a) under applicable law, including laws
outside your state or country of residence; (b) to comply with legal process and to prevent,
detect, or suppress abuse, fraud, or criminal activity; (c) to respond to requests from public and
government authorities and self-regulatory organizations, including public and government
authorities and self-regulatory organizations outside your state or country of residence; (d) to
enforce our terms and conditions; (e) to protect our operations, assets, or
interests or those of any of our affiliates; (f) to protect our rights, privacy, safety, or
property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available
remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed Your Personal Information may be disclosed or
transferred to the following entities. With the exception of our corporate affiliates and service
providers, these entities are not controlled by us and Personal Information disclosed to them is
subject to the applicable entity’s privacy policy and security practices. Therefore, we encourage
you to review the privacy policies of any entity whose products or services you purchase using
the Services:
● To our corporate affiliates, parent companies, subsidiaries, joint ventures, or other
companies under common control with us worldwide for the purposes described in this
Privacy Policy. Fareportal Inc. is responsible for the management of the jointly-used
Personal Information.
● To our third party travel-related suppliers, such as airlines, hotels, and car rental
companies, so that they may provide the products and services that you book or purchase using
the Services.
● To other travel-related companies with whom we partner to provide a portion of the
Services, such as airline consolidators or aggregators, other travel agencies providing
access to their travel-related inventory via the Services, and travel insurance providers.
● To our business partners, whose products or services may be offered on the Services,
who referred you to the Services from another website or online service, or to whose
website or online service the Services link. We encourage you to review the privacy policy of
each such website or online service.
● To our third party service providers who provide services such as website hosting, data
analysis, payment processing, order fulfillment, information technology and related
infrastructure provision, customer service, email delivery, auditing, and other services. The
information we provide to third parties service providers is subject to confidentiality
obligations and is intended to be used solely for the purpose(s) permitted thereby.
● To third-party sponsors or operators of surveys, sweepstakes, contests, and similar
● To identify you to anyone to whom you send messages through the Services. You may also
choose to disclose your Personal Information on message boards, chat, profile pages, blogs,
and other services to which you are able to post information and materials. Please note that any
information you post or disclose through these services will become public and may be available
to other users and the general public. We urge you to be very careful when deciding to disclose
any information on the Services.
● Subject to your social media account settings, to your friends associated with your social
media account, to other website users, and to your social media account provider, in connection

with your social sharing activity, such as if you connect your social media
account to your Services account or log into your Services account from your social media
account. By connecting your Services account and your social media account, you authorize us
to share information with your social media account provider, and you
understand that the use of the information we share will be governed by the social media site’s
privacy policy. If you do not want your Personal Information shared with other users or with your
social media account provider, please do not connect your social media account with your
Services account, and do not participate in social sharing on the Services.
● In the event of a merger, reorganization, dissolution or similar corporate event, or the sale of
all or substantially all of our assets, we expect that the information that we have
collected, including personal data, would be transferred to the surviving entity in a merger or the
acquiring entity. All such transfers shall be subject to our commitments with respect to the
privacy and confidentiality of such personal data as set forth in our Privacy Policy.
● As we believe to be necessary or appropriate: (a) under applicable law, including laws
outside your state or country of residence; (b) to comply with legal process and to prevent,
detect, or suppress abuse, fraud, or criminal activity; (c) to respond to requests from public and
government authorities and self-regulatory organizations, including public and government
authorities and self-regulatory organizations outside your state or country of residence; (d) to
enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of
any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our
affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages
that we may sustain.
Other Information We May Collect “Other Information” ” is any information that does not directly
reveal your specific identity or does not directly relate to an individual. If we are required to treat
Other Information as Personal Information under applicable law, then we may use it only for the
purposes for which we use and disclose Personal Information as detailed in this Privacy Policy.
Other Information may, for example, be:
● Browser and device information
● App usage data
● Information collected through cookies, pixel tags, and other technologies
● Demographic information and other information provided by you
● Aggregated information
How We May Collect Other Information We and our third party service providers may collect
Other Information in a variety of ways, including:
● Through your browser or device: Certain information is collected by most browsers or
automatically through your device, such as your Media Access Control (MAC) address,
computer type (Windows or Macintosh), screen resolution, operating system name and
version, device manufacturer and model, language, Internet browser type and version,
and the name and version of the Services (such as the App) you are using. We use this
information to ensure that the Services function properly.
● Through your use of the App: When you download and use the App, we and our service
providers may track and collect App usage data, such as the date and time the App on your
device accesses our servers, and what information and files have been downloaded to the App
based on your device number.
● Using cookies:Cookies are pieces of information stored directly on the computer that you are
using. Generally, cookies allow us to collect information such as browser type, time spent on the
Services, pages visited, language preferences, and other anonymous or pseudonymous traffic
data. Please see our Cookie Policy here for more information.
● Using pixel tags and other similar technologies: Pixel tags (also known as web
beacons and clear GIFs) may be used in connection with some Services to, among other things,
track the actions of users of the Services (including email recipients), measure the
success of our marketing campaigns, and compile statistics about usage of the Services
and response rates.
● Using Adobe Flash technology (including Flash Local Shared Objects (“Flash
LSOs”)) and other similar technologies: We may use Flash LSOs and other

technologies to, among other things, collect and store information about your use of the
Services. If you do not want Flash LSOs stored on your computer, you can adjust the
settings of your Flash player to block Flash LSO storage using the tools contained in the
Website Storage Settings Panel. You can also control Flash LSOs by going to the Global
Storage Settings Panel and following the instructions (which may include instructions that
explain, for example, how to delete existing Flash LSOs (referred to as “information” on the
Macromedia site), how to prevent Flash LSOs from being placed on your computer without your
being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being
delivered by the operator of the page you are on at the time). Please note that setting the Flash
Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of
some Flash applications, including those used in connection with the Services.
● IP Address: Your IP address is a number that is automatically assigned to the computer that
you are using by your Internet Service Provider. An IP address may be identified and logged
automatically in our server log files whenever a user accesses the Services, along with the time
of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is
done automatically by many websites, applications and other services. We use IP addresses for
purposes such as calculating usage levels, diagnosing server problems, and administering the
Services. We may also derive your approximate location from your IP address.
● Physical Location: We may collect the physical location of your device by, for example, using
satellite, cell phone tower, or WiFi signals. We may use your device’s physical location to
provide you with personalized location-based services and content. We may also share your

device’s physical location with our marketing partners, to enable them to provide you with geo-
targeted advertising. You may be permitted to allow or deny such uses and/or sharing of your

device’s location, such as through your device settings. If you do, we and/or our marketing
partners may not be able to provide you with the applicable personalized services and content.
● From you: Information such as your preferred means of communication and special travel
requests (for example, in connection with a disability or dietary restriction) is collected when you
voluntarily provide it.
● By aggregating information: Aggregated Personal Information does not personally
identify you or any other user of the Services (for example, we may aggregate Personal
Information to calculate the percentage of our users who have a particular telephone area
We may use and disclose Other Information for any purpose (except where we are required to
do otherwise under applicable law), if it doesn’t qualify as Personal Information under applicable
law. In some instances, we may combine Other Information with Personal Information (such as
combining your name with your location). If we do, we will treat the combined information as
Personal Information as long as it is combined.
This Privacy Policy does not address, and we are not responsible for, the privacy, information,
or other practices of any third parties, including any third party supplier or intermediary, any third
party operating any site or service to which the Services link or any third party that includes a
widget on the Services (for example, the Facebook Like button or share buttons). The inclusion
of a link on the Services does not imply endorsement of the linked site or service by us or by our
In addition, we are not responsible for the information collection, use, disclosure, or security
policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any
other app developer, app provider, social media platform provider, operating system provider,
wireless service provider, or device manufacturer, including with respect to any Personal
Information you disclose to other organizations through or in connection with the Apps.
We may use third-party advertising companies to serve advertisements regarding goods and
services that may be of interest to you when you access and use the Services and other
websites, apps or online services, based on information relating to your access to and use of
the Services and other websites, apps or online services on any of your devices. To do so,

these companies may place or recognize a unique cookie on your browser (including through
use of pixel tags). They may also use these technologies and other information that they and we
collect about your online use to recognize you across the devices you use, such as a mobile
phone and a laptop. If you would like more information about this practice, and to learn about
your choices in connection with it in desktop and mobile browsers on the particular device on
which you are accessing this Privacy Policy, please visit and
You may download the AppChoices app at to opt out in mobile
We seek to use reasonable organizational, technical, and administrative measures to protect
Personal Information within our organization. Unfortunately, no data transmission or storage
system can be guaranteed to be 100% secure. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the security of your account
has been compromised), Please immediately notify us in accordance with the “Contacting Us”
section below.
Your choices regarding our use of your Personal Information You may opt-out from receiving
marketing-related emails from us on a going-forward basis by following the instructions
contained in each such email or by contacting us in accordance with the “Contacting Us” section
below. You may opt-out of receiving push notifications from us through your device settings.
We will try to comply with your request as soon as reasonably practicable. Please note that if
you opt-out of receiving marketing-related emails from us, we may still send you important
administrative messages, from which you cannot opt-out.
How you can access, change, or suppress your Personal Information
If you would like to review, correct, update, suppress, or delete Personal Information that you
have previously provided to us, you may contact us in accordance with the “Contacting Us”
section below. In your request, please make clear what Personal Information you would like to
have changed, whether you would like to have your Personal Information suppressed from our
database, or otherwise let us know what limitations you would like to put on our use of your
Personal Information. For your protection, we may only implement requests with respect to the
Personal Information associated with the particular email address that you use to send us your
request, and we may need to verify your identity before implementing your request. We will try
to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to
complete any transactions that you began prior to requesting a change or deletion. There may
also be residual information that will remain within our databases and other records, which will
not be removed.
If you are a resident of Canada, you may request information regarding the disclosure of your
Personal Information to our affiliates and to third parties for the recipients’ own direct marketing
purposes. To make such a request, please contact us
Attn: Customer Service/Privacy .
We will retain your Personal Information for the period necessary to fulfill the purposes outlined
in this Privacy Policy unless a longer retention period is required or permitted by law.
USE OF THE SERVICES BY MINORS The Services are not directed to individuals under the
age of eighteen (18), and we request that they not provide Personal Information through the
Our servers are located in the U.S. If you are located outside of the U.S., please be aware that
any information provided to us, including personal information, will be transferred from your
country of origin. Except in the case of data transfers under the EU-U.S. Privacy Shield and the

Swiss-US Privacy Shield Framework, your decision to provide such data to us, or allow us to
collect such data through our Services constitutes your consent to this data transfer.
Natural persons located in the European Economic Area (“EEA”) should review the General
Data Protection Regulation 2016/679 (“GDPR”) privacy notice
In addition, the “E.U.-U.S. and Swiss-U.S. Privacy Shield” section within the GDPR privacy
notice should be reviewed if your personal information is transferred from the EEA or
Switzerland to the US pursuant to the E.U.-U.S. or Swiss-U.S. Privacy Shield.
we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g.,
Social Security numbers, information related to racial or ethnic origin, political opinions, religion
or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade
union membership) on or through the Services or otherwise to us.
We may change this Privacy Policy. The “Last Updated” legend at the top of this page indicates
when this Privacy Policy was last revised. Any changes will become effective when we post the
revised Privacy Policy on the Websites, Apps, and the Services, as applicable. Your use of the
Websites, Apps, or the Services, as applicable, following these changes means that you accept
the revised Privacy Policy.
If you have any questions about this Privacy Policy, please contact us via email at
Attn: Customer Service/Privacy
Because email communications are not always secure, please do not include credit card or
other sensitive information in your emails to us.